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Kyle and Tom aboard a Mullet-branded helicopter over Seattle

Fractional operational leadership

The Leadership to Make Change Work

Put AI and better business systems to work with experienced leadership alongside your team. We help set priorities, align people, and turn change into day-to-day execution.

Best fit for founder-led and leadership-led service businesses navigating growth, operational friction, or system change.

Keep change moving

  • Keep leaders aligned as priorities shift

  • Help teams adopt new ways of working

  • Resolve roadblocks and reinforce accountability

  • Measure progress and adjust the plan

The problem

Change takes more than a launch.

Daily demands compete with new priorities. People fall back into familiar habits, decisions stall, and momentum fades. We work alongside your leaders to keep people aligned, address resistance, and make improvements stick.

What this is

Leadership when the work reaches beyond implementation

Our AI Services include implementation, adoption support, and continued improvement. Fractional leadership adds broader responsibility for business priorities, team accountability, and the operating decisions around that work.

Clear priorities and decision ownership
Team responsibilities and accountability
Systems and technology decisions
Automation and AI rollout
Performance measures and regular reviews
Leadership alignment and execution

Best fit

Service businesses scaling beyond founder-led operations

Leadership teams balancing an ever-growing list of priorities.

Companies modernizing websites, reporting, workflows, or AI systems

Teams implementing automation or AI for the first time

Operating experience

Over 20 years leading operations through growth and change.

Kyle and Tom bring senior leadership experience in fast-paced businesses, using technology to remove friction, address constraints, and improve how teams work. They work alongside your leaders to keep change moving while the business keeps running.

Choose the right level of operational involvement

Engagement Options

You do not need to choose a tier before speaking with us. We recommend the level of involvement around your priorities and agree the responsibilities, implementation scope, and investment together.

Operational involvement

Strategic Operator

Starting at $6,000/month

For leaders who need a regular partner to review progress, work through resistance, and keep changing priorities aligned.

Approximately 4 hours/week8-week minimum
Leadership advising
Workflow review
KPI and performance analysis
Tech stack guidance

Operational involvement

Embedded Operator

Starting at $9,500/month

For teams that need hands-on leadership to resolve roadblocks, reinforce new ways of working, and keep change moving week to week.

Approximately 8-10 hours/week8-week minimum, 3-6 months typical
Everything in Strategic Operator
Operating system redesign
Automation strategy
AI workflow planning

Operational involvement

Transformation Operator

Starting at $15,000/month

For businesses managing change across multiple teams, with closer leadership involvement in communication, responsibilities, and sustained execution.

Approximately 15-20 hours/week3-month minimum preferred
Everything above
Leadership team alignment
Hiring and training program design
Vendor management

Start here

A clear path from priorities to progress

This can follow an AI or Growth Foundation project, or start directly when your business needs fractional operational leadership.

  1. Step 1

    A guided discussion

    Share your goals and constraints. We help determine whether you need AI implementation, broader leadership support, or a smaller next step.

  2. Step 2

    Agree the priorities and scope

    Define the outcomes, responsibilities, time commitment, and investment before the engagement begins.

  3. Step 3

    Lead, measure, and improve

    Work alongside your team, review progress, and adjust priorities as the business changes.

Next step

Give the next stage of your business experienced leadership.

Tell us what you are trying to change. We’ll help you find the right level of support.